CUSTOMER ANALYTICS ITALIA
STRATEGY CONSULTING FOR CUSTOMER OPERATIONSWe advise Executives to increase profit and achieve targets with their resources
WHY US

SERVICES
We upgrade the experience of your customers while optimizing costs and increasing sales by working along three key pillars of your organization: People, Process, Technology.
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IMPROVE CUSTOMER EXPERIENCE
Examples of typical projects:
- People: capability building
- Process: omnichannel consistent experience
- Technology: artificial intelligence solutions
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OPTIMIZE COST
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BOOST SALES
HOW WE WORK
PROJECT SCOPEWe provide you with integrated, end-to-end support embracing your People, Process, and Technology. KNOWLEDGEThrough our specific, cross-sector knowledge of the field, we can help you address your most complex problems in customer operations with solutions tailored to your organization and business environment. WORK CULTUREWe co-develop initiatives and work with you and your management team every day. Our culture is far from a PowerPoint-based way of working and the deployment of standardized solutions. CLIENT BENEFITWe do the work with you instead of for you. In this way, we build your team's capabilities and allow your company to sustain change. TOOLSWe give you access to our implementation tools as well as the full spectrum of proprietary toolkit and benchmark.
Articles
An Introduction to Neuroscience in Sales
I am passionate about increasing sales. I developed this at a young age, trading football players’ stickers with my schoolmates. Those stickers were of the same size, weight, and similar colors, but their value was different. Whether Platini was more valuable than Rummenigge depended on the buyer. The sticker’s value was influenced by the timing…