Cod REA TO – 1228130
P.IVA-Cod. Fisc. 11623420012
Capitale Sociale I.V. € 10.000,00
Nell’anno 2020 la società ha ricevuto aiuti di stato indicati nel Registro Nazionale degli Aiuti di Stato e un contributo di Euro 2.000 ex art. 25 DL 34/2020
Customer Analytics Italia
Xcse
McKinsey & Company
Alicos
Daniele boasts a brilliant career of over twenty years in the field of customer operations and strategic consulting. Having honed his skills at globally recognized institutions such as McKinsey & Company, he has led several transformation projects that significantly improved telesales performance, customer service efficiency, and production processes in various sectors.
An advocate for technology and its integration into business processes, he has founded and managed several companies dedicated to improving customer experiences, such as Customer Analytics Italia and XCSE in Germany.
Whether offering boutique consulting solutions to enhance customer interactions or providing high-level CRM support to increase sales, Daniele's expertise in optimizing operational costs and boosting sales, especially through remote channels, remains unparalleled.
His leadership roles in European and Italian companies further underscore his ability to lead teams and companies to achieve operational excellence.
After graduating in Mechanical Engineering from Sant'Anna in Pisa and gaining a brief experience at NASA's Jet Propulsion Laboratory (JPL), Luca immediately began his journey in strategic consulting at BCG.
He works as a Project Leader at CAI, where over the years, he has led projects across various industries, specializing his knowledge in the field of customer operations and sales.
Customer Analytics Italia
Boston Consulting Group
NASA Jet Propulsion Laboratory
Chongqing University
Civitas Learning
Catria Advisory
GLG (Gerson Lehrman Group)
McKinsey & Company
Philip Morris International
Customer Analytics Italia
Torre SGR S.p.A.
Bain & Company
ConTe.it
University of Southern California - Marshall School of BusinessUniversity of Southern California - Marshall School of Business
Trojan Investing Society
Luxury Vintage Concept
Gianmarco, graduated in Entrepreneurship and Innovation at the University of Padua, began his professional career as an Associate at PwC. In this position, he acquired key skills in the consultancy sector, actively participating in business transformation projects and gaining in-depth knowledge in terms of organizational change and growth.
Now, at CAI, Gianmarco leverages this solid knowledge base by applying it to the world of customer operations. He is recognized for his ability to provide innovative solutions to client problems, combining an analytical approach with creative thinking. These qualities make him a reliable and respected professional, both by his colleagues and clients.
Customer Analytics Italia
PwC Italy
Bosch Italia
Ascom Confcommercio Ferrara
An economist by education, Matteo has been dedicated to digitalization for years, particularly focusing on digital transition and process automation in recent years.
He worked for many years in Brazil, overseeing 20,000 workers. This experience helped him realize the impressive results achievable through process automation.
Since 2021, he has been a senior consultant at Customer Analytics Italia and collaborates with LEF Lean Experience Factory, specializing in Digital Transition and Automation/Robotization of processes (RPA – Robotic Process Automations).
Customer Analytics Italia
TOP!
Almaviva do Brasil
Atesia Spa
Gruppo Abramo - BPO
TIM Italia
After graduating in Management Engineering from Federico II in Naples and after completing an internship at the Fraunhofer Institute in Stuttgart, the largest applied research institute in Europe, Giuseppe began his career as a distribution logistics specialist at the Milan headquarters of chemical giant Henkel.
Driven by his passion for engineering and the luxury market, he then moved to Ferrari, where in 7 years he held roles of growing importance in the motorsport and commercial fields, up to carrying out the role of Head of Sales for the Northern European branch of based in London.
Always ready to challenge the status quo, Giuseppe has gained profound experience in increasing sales and identifying new business opportunities, as well as ensuring the highest level of customer satisfaction.
Customer Analytics Italia
Ferrari
Henkel