Services Archivi - Customer Analytics Italia

IMPROVE CUSTOMER EXPERIENCE

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Examples of typical projects: People: capability building Process: omnichannel consistent experience Technology: artificial intelligence solutions

OPTIMIZE COST

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Examples of typical projects: People: average handling time minimization Process: liquid workforce implementation Technology: CTI optimization

BOOST SALES

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Examples of typical projects: People: call script improvement Process: design and implementation of new performance management Technology: CRM enhancement

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Cookie	Duration	Description
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Others

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